Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. For example I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. My initial consultant chased them down for me, and advised me of their error. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. However I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?). The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. OSS/BSS (Operations Support/Business Support).Professional Employer Organizations (PEO) Enterprise Secure Sign On gives UnitedHealth Group employees and contractors access to applications.Integration Platform as a Service (iPaaS).Dynamic Application Security Testing (DAST).
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